FREQUENTLY ASKED QUESTIONS
Do I need additional hardware to use trakr Counting?
You can use an iPhone, iPad or iPad Touch, on its own or with a mobile scanning peripheral from IPC Mobile.
Are you on the App Store?
Yes, once you purchase a subscription, you can download our companion app and start Counting!
What type of Support do you offer?
We know taking on new digital solutions can be intimidating. We will be with you every step of the way from our knowledge library, videos, chatbot or (real human) support to answer your questions!
How long does it take to onboard trakr Counting?
Onboarding is simple and easy, but it will all depend on the number of items in your Product Catalog, and how many people you will have Counting.
Can I try trakr Counting before I purchase a subscription?
Yes, try the free version trakr Counting!
Still Have Questions?
Visit our knowledge base library, where you can search for more answers or get in touch with one of our trakr Support Agents!